Refund and Returns Policy

Our Return and Refund policy entitles all our members to return the product at the time of delivery if they find a damaged item. We will issue a replacement on the next delivery day. We will not accept any replacements after the delivery day, as it is a perishable fruit. Any issues should be reported on the same delivery day. Same-day delivery complaints can be raised by emailing [email protected] with a photo of the damaged product, which should include the attached address box.

If you have received any damaged mangoes due to transit or courier company handling, simply take a picture of the affected mangoes and email us with all the necessary details (order number, parcel received date, etc.) within two days of delivery. We will assess the situation and issue a refund or replace the product accordingly. It’s solely up to mangonad.in to decide if we’ll replace any damaged mangoes in your next order.

If you receive your mango peti (box) with a delay of more than six days from the dispatched date mentioned on the courier receipt and mangoes are in bad condition, just take a picture and email us with further details. We will arrange a replacement for that order as per product availability.

SHIPPING POLICY:

We ship only within Karnataka.

Shipping charges vary depending on the destination.

If a non-delivery occurs on account of a mistake by you (i.e., wrong name or address), any extra cost towards re-delivery shall be claimed from you.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Generally, the delivery of the ordered products takes 7 to 10 working days from the date of purchase.

Delivery of orders would be done address specific, not person/time specific.

If you have any query regarding our Shipping & Delivery Policy, feel free to contact us on [email protected]